Alphaize · Updated September 23, 2026
Failed or uncertain tasks
If execution fails, the task records which credits were used, released or still need verification. A timeout alone does not prove that the provider failed. Uncertain tasks must be checked before a refund or another submission; contact support if the task remains unresolved.
Request a payment review
For duplicate charges, missing credits or a purchase you cannot use, email support@alphaize.com with the order ID and account email. Requests are reviewed against the verified payment and usage records and applicable consumer rights. Contact support before assuming a refund has been approved; this page does not promise an automatic refund for every result.
Pending payments
Do not open another checkout while an earlier order is pending. Check the order in Account & billing or contact support. A displayed test payment is not a real purchase and has no cash refund.